Draft v0.1 — pending review by counsel. These terms are provided for transparency while formal review is completed.
Effective August 24, 2026 · Version 0.1
DutyDrawback.ai provides software that analyzes trade data you supply, identifies potential duty-drawback recovery, and generates reports and CBP ABI filing records. Access is through the web portal, the REST API, and the MCP server, under a subscription agreement.
The platform is an analysis tool, not a licensed customs broker, law firm, or accounting firm. Outputs — including match results, recovery estimates, validation checks, and generated filings — require review by a qualified professional before submission to CBP. You are responsible for the accuracy of data you upload and filings you submit.
Keep credentials and API keys confidential; activity under your account or keys is attributed to you. Keys can be scoped and revoked in the portal. We may suspend access that threatens platform integrity or violates these terms.
You retain ownership of the data you upload and the outputs generated from it. You grant us the license needed to process that data to provide the service, as described in the Privacy Policy.
Subscription and usage fees are per your order form. Metered usage (jobs, storage, API calls) is visible in the portal; invoices are authoritative at period close.
The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, our aggregate liability is capped at the fees you paid in the twelve months before the claim, and neither party is liable for indirect or consequential damages. Nothing here limits liability that cannot lawfully be limited.
Either party may terminate per the subscription agreement. On termination you may export your data from the portal for 30 days, after which we may delete it, subject to legal holds.
Texas law governs, venue in Texas courts. We may update these terms with notice; continued use after the effective date is acceptance. Material changes will be announced in the portal.